Privacy Policy

Peachy Cleaning Services Pty Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is collected, used, and disclosed in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, peachycleaningservices.com.au (the “Website”), or engage our services.

1. What Information We Collect

We may collect the following types of personal information when you interact with us:

  • Contact Information: such as your name, email address, phone number, and postal address.
  • Business Information: if you are requesting services for a business or corporation, we may collect details such as the business name, ABN, and location.
  • Service-Related Information: such as your property address, cleaning preferences, and specific service requirements.
  • Payment Information: such as credit card details or bank account information, collected securely when you make payments for our services.
  • Website Usage Information: such as your IP address, browser type, and other data related to your interaction with our website, gathered through cookies and analytics tools.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and deliver our cleaning services to you.
  • To process and manage payments.
  • To communicate with you, including responding to inquiries or sending service updates.
  • To improve our services and website functionality.
  • To comply with legal obligations, including record-keeping for business purposes.
  • For marketing purposes, including providing you with information about our services or promotions (with your consent).

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party providers who assist us in delivering our services (e.g., payment processors, IT support).
  • Legal Obligations: We may disclose your information if required by law or in response to a valid legal request from government authorities.
  • Business Transfers: If Peachy Cleaning Services is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes the use of secure servers, encryption technologies, and regular security audits. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and collect data on how users interact with our site. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings, but disabling them may limit certain features of our website.

We may also use third-party analytics tools (such as Google Analytics) to gather anonymous data about website traffic and usage patterns. This information helps us improve our website’s performance and user experience.

6. Your Rights and Choices

You have the right to access, update, or request the deletion of your personal information held by us. You may also opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

To exercise your rights or make any inquiries regarding your personal information, please contact us using the details below.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of how we handle your personal information.

8. Contact Us

If you have any questions or concerns about this privacy policy or the handling of your personal information, please contact us at:

Peachy Cleaning Services Pty Ltd
Email: hello@peachycleaningservices.com.au
Phone: 0426243011

Effective Date: 21.10.2024